Hatchling Support

Hatchling: Grow Your Monster (iOS) · Last updated: 13 October 2026

What is Hatchling?

Hatchling is a cosy creature game. You choose what your creature is made of and what brings it to life, hatch its egg and give it a name. AI creates its appearance from your choices. Feed and play with it, watch it grow, take it on one-button forest adventures and bring two companions together to hatch a hybrid. The game is free, with no ads and no in-app purchases.

Frequently asked questions

How do I sign in?

Use Sign in with Apple or Sign in with Google in the app. Signing in saves your creatures to your Hatchling account so you can get them back on another device. Apple and Google sign-ins are separate Hatchling accounts, so always use the same one. Making new creatures and restoring your account need an internet connection.

Why can I only hatch one egg a day?

Every creature picture is drawn by AI, which costs real money for each picture. To keep Hatchling free for everyone, each player gets 1 new egg, 1 hybrid and 1 growth per day. The day is a rolling 24 hours: each one comes back 24 hours after you used it, and the app tells you when. On rare busy days, making new creatures may pause for everyone for a while. Care, adventures and your collection are always available.

My creature is missing. What can I do?

• Make sure you are signed in with the same Apple or Google account you used before. Creatures you kept are saved to that account.
• Check your internet connection, then open the app again.
• A creature that was still hatching, or that you had not kept yet, may not have been saved. If a hatch seems stuck, the app lets you keep waiting or try again.
• Some care progress and settings are stored only on your device, so they do not move to a new device.

Still missing? Email support@phosphene.cc with whether you use Apple or Google, roughly when it happened and the creature’s name.

How do I delete my account?

1. Open Settings in the game.
2. Tap Account, then Delete account.
3. Read the message and confirm with Delete my account.

This permanently removes your creatures, pictures and game progress and signs you out on every device. It cannot be undone. If you can’t open the app, email us. Parents and guardians can ask us to delete their child’s account the same way. Details are in our Privacy Policy.

Is Hatchling suitable for children?

Hatchling is rated 9+. It has no ads, no chat, no public profiles and no tracking. Creatures are private to the player’s account unless they choose to share a picture themselves. See the children and parents section of our Privacy Policy.

How do I turn off reminders?

Reminders are set on your device, never at night. Switch off Reminders in the game’s Settings, or turn off notifications in iOS Settings → Notifications → Hatchling.

How do I contact you?

Email support@phosphene.cc. Hatchling is made by Ilya Moskovkin, an independent developer, and every message is read by a person.